Choose the System You Need.
Expand When Your Business Is Ready.
Start with social publishing, connect the customer journey, or add AI automation. Each plan includes the foundation of the plan before it.
One connected ladder—not a collection of unrelated tools. Social Presence helps you publish and respond. Customer Journey adds CRM, booking, WhatsApp, and follow-up. Auto-Pilot adds AI only where it provides practical value.
+ 19 OMR one-time setup
Publish, monitor social engagement, and answer enquiries from one system.
Connect your supported business social accounts to QwicLink. Schedule content, bring supported messages and comments into a shared social inbox, and guide Facebook and Instagram enquiries without AI.
- Connect supported social accounts for publishing
- Plan, schedule, and publish from one calendar
- Shared inbox for supported social messages and comments
- Facebook and Instagram automated comment or DM replies
- Guided choices such as Services, Location, Booking, or Contact the Team
- Assign or pass conversations to a staff member
- Basic social performance reporting where available
See supported accounts and inbox coverage
Accounts available for publishing
Facebook Pages; Instagram Business or Creator accounts; LinkedIn personal profiles and Company Pages; TikTok Personal or Business accounts; YouTube channels; Pinterest Business; verified Google Business Profile locations; Threads; and Bluesky.
What reaches the shared inbox
Facebook and Instagram messages appear in Conversations. Supported comments on posts published through Social Planner can be monitored and answered in HighLevel. TikTok messaging is available for eligible accounts. Automated reply setup in this package is limited to Facebook and Instagram.
Does not include WhatsApp, booking workflows, CRM pipeline setup, or Conversation AI. The client provides the content; account eligibility and permissions vary by platform.
Choose Social Presence+ 29 OMR one-time setup
For businesses that need organized leads, bookings, WhatsApp, and follow-up.
A practical operating foundation that connects social activity to CRM, booking, customer communication, and team visibility.
- Everything in Social Presence
- Customer database and one CRM pipeline
- One lead-capture form and booking calendar
- WhatsApp connection and shared conversation inbox
- Booking confirmation and one reminder
- No-show or cancellation follow-up
- Internal lead notifications and tasks
- Basic customer-journey dashboard
- Mobile app access and onboarding
No Conversation AI. WhatsApp and other usage-based message charges are confirmed separately before activation.
Choose Customer Journey+ setup from 29 OMR
For businesses ready to automate approved conversations with AI.
Adds bilingual Conversation AI to the connected customer journey, while preserving clear human handoff and operational visibility.
- Everything in Customer Journey Starter
- Conversation AI on the approved channels
- Arabic and English responses
- Approved FAQ handling
- Basic lead qualification
- AI-assisted appointment booking
- AI-to-human escalation rules
- Prompt and knowledge configuration
- Continuous AI monitoring and optimization
AI and messaging usage, supported channels, knowledge scope, and escalation rules are confirmed before activation.
Choose Auto-PilotFor a business that needs more than a fixed package: a tailored customer journey, or an operational system built around a clearly defined internal process.
- Connected conversations and lead capture
- CRM pipelines and team assignments
- Forms, websites, and landing pages
- Booking calendars and reminders
- Follow-up and reactivation journeys
- Customer status updates and internal alerts
- Review and customer retention journeys
- Dashboards and operational reporting
- Operational systems and internal web apps
- Approved custom integrations and workflows
How the System Works Together
This is not a bundle of unrelated features. Each part is selected to move a customer—and your team—cleanly from one step to the next.
Capture
Collect enquiries from the channels, forms, pages, or campaigns your business actually uses.
Organize
Create or update the contact, record the source, assign ownership, and place the opportunity in the correct stage.
Convert
Guide the next action: answer, qualify, book, remind, follow up, update the customer stage, or hand the conversation to your team.
Retain
Continue the journey after the sale with updates, review requests, reactivation, and relevant follow-up.
Improve
Use dashboards and reporting to see what is moving, what is stuck, and where the process should be improved.
The final system depends on your approved process, team responsibilities, channels, data, and integrations—not on your industry label.
- Plan and publish consistently
- Keep supported channels in one calendar
- Use smart Meta replies without AI
Capture: every enquiry becomes a contact
Convert: booking and follow-up stay connected
Operate: the team sees what happens next
AI is added to answer, qualify, book, and escalate within an approved scope. It is not required for the underlying system to work.
Everything Side by Side
Compare the fixed packages with a tailored Custom Growth System.
| Feature | Social Presence | Customer Journey | Auto-Pilot | Custom Growth |
|---|---|---|---|---|
| Social Planner | ✓ | ✓ | ✓ | As scoped |
| Connect + Publish to Supported Social Accounts | ✓ | ✓ | ✓ | As scoped |
| Shared Inbox for Supported Social Engagement | ✓ | ✓ | ✓ | As scoped |
| Guided Facebook + Instagram Enquiry Replies | ✓ | ✓ | ✓ | Optional |
| Customer Database | — | ✓ | ✓ | Tailored |
| CRM Pipeline | — | ✓ | ✓ | Tailored |
| Booking Calendar | — | ✓ | ✓ | Optional |
| WhatsApp Connection | — | ✓ | ✓ | Optional |
| Reminders + Basic Follow-Up | — | ✓ | ✓ | Tailored |
| Conversation AI | — | — | ✓ | Optional |
| Arabic + English AI Responses | — | — | ✓ | Optional |
| AI Qualification + Booking | — | — | ✓ | Optional |
| Human Handoff | ✓ | ✓ | ✓ | Tailored |
| Customer Journey Mapping + System Design | — | — | — | Custom |
| Advanced Workflow Logic | — | — | — | Custom |
| Operational Systems + Internal Web Apps | — | — | — | Custom |
| Forms, Pages + Data Capture | — | Basic | Basic | As scoped |
| Approved Integrations | — | — | — | As scoped |
| Operational Dashboards + Reporting | — | Basic | Basic | Tailored |
Custom Growth is not “everything switched on.” It is a tailored system whose complexity, features, workflows, channels, and integrations are selected from the approved customer journey.
Common Questions
Get the Right Scope
Before You Pay.
Tell us what you want to automate. We will separate the useful first phase from the features that can wait.